Crescent Decorative Object/Vase

We want you to be completely satisfied with your purchase! If you're not happy with your order, we’re here to help.

Returns

• You may return an item within 30 days of receiving it.
• Items must be unused, unworn,  and accessories included.
• Custom or personalized items cannot be returned unless they arrive damaged or defective.

Refunds

• Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 5-7 business days and issued to the original payment method.
• Shipping fees are non-refundable unless the return is due to a defect or an error on our part.

Exchanges

• We only replace items if they are defective or damaged. If you need an exchange, please contact us within 7 days of receiving your order.

Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

Non-Returnable Items

The following items cannot be returned or refunded:

• Custom or personalized products
• Sale or clearance items
• Gift cards